Overview

By accessing this website or working with Veloir (“we”, “us”, “our”), you agree to the following terms.

These terms apply to all services, proposals, projects, and collaborations unless otherwise stated in a separate written agreement.

Services

All services are provided based on individual proposals, retainers, or project agreements.

Each collaboration defines:

• Scope of work

• Deliverables

• Timeline

• Pricing

• Responsibilities

Any work outside the agreed scope will be discussed and billed separately.

Client Responsibilities

To ensure the best possible outcome, clients agree to:

• Provide necessary information, feedback, and materials in a timely manner

• Review and approve deliverables within agreed timelines

• Communicate clearly during active projects

Delays in client response may impact timelines and delivery schedules.

Payments

Payment terms are agreed individually for each project.

Unless otherwise stated:

• Invoices are payable within the agreed due date

• Work may be paused if payment is overdue

• Deposits may be required before project commencement

All prices are exclusive of VAT unless stated otherwise.

Cancellations & Termination

Either party may terminate a project based on agreed notice periods or contractual terms.

In the case of early termination:

• Completed work will be billed accordingly

• Any outstanding work may be paused or cancelled

• Deposits are non-refundable unless otherwise agreed

Intellectual Property

Unless otherwise agreed in writing:

• Veloir retains ownership of concepts, drafts, and working materials

• Final delivered assets are licensed to the client for agreed usage

• Veloir reserves the right to showcase completed work in its portfolio, unless otherwise agreed

Revisions

Each project includes a defined number of revision rounds (if applicable).

Additional revisions outside of scope may be charged separately.

Results Disclaimer

While we focus on strategy-led and performance-oriented work, we do not guarantee specific results such as engagement, reach, conversions, or revenue.

Outcomes depend on multiple external factors, including market conditions, execution, and audience behavior.

Limitation of Liability

Veloir is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

Confidentiality

We treat all client information with confidentiality and do not share sensitive business information with third parties without consent, unless required by law.

Third-Party Tools

We may use third-party platforms (e.g. analytics, hosting, scheduling, or communication tools). These services operate under their own terms and policies.

Governing Law

These terms are governed by applicable local laws based on the registered location of Veloir.

Contact

If you have any questions regarding these Terms & Conditions:

Veloir

Email: camillamilja@gmail.com